Website Terms and Conditions
Last updated on March 9, 2025
1. Who We Are and How to Contact Us
www.mobilepayments.co.uk (the "Site") is operated by MOBILE PAY LTD ("we", "us", or "our"). We are a company registered in England and Wales under company number 15999241, with our registered office at Woodlands Cottage, Chapel Lane, Ashby-Cum-Fenby, Grimsby, South Humberside, United Kingdom, DN37 0QT.
These terms govern your use of our Site and any materials or services accessed through it ("Materials").
To contact us, please email support@mobilepayments.co.uk
2. Acceptance of Terms
By accessing and using our Site, you agree to comply with these terms and our Privacy Policy. These terms apply regardless of the device or technology used to access the Site.
If you do not accept these terms, you must cease use of the Site immediately. If you breach these terms, your right to use the Site will be terminated immediately.
3. Additional Terms That Apply
These terms incorporate our:
Privacy Policy, which details how we collect and process your personal data.
Cookie Policy, which explains how cookies are used on our Site.
Terms of Service, which apply when purchasing services or products from us.
4. Changes to These Terms
We may update these terms periodically. Please check them regularly to stay informed of any changes. Your continued use of the Site signifies acceptance of any updated terms.
5. Modifications to Our Site and Services
We may update and change the Site or modify the services provided without prior notice. We reserve the right to discontinue any part of our services at any time. Pricing and availability of products may also change without notice.
6. Suspension or Withdrawal of Our Site
We do not guarantee uninterrupted access to our Site. We reserve the right to withdraw or restrict parts of the Site for business or operational reasons. We will provide notice where possible.
7. Geographic Restrictions
Our Site is intended for users in the United Kingdom. Services and products referenced on the Site may not be available outside the UK. If you access the Site from outside the UK, you do so at your own risk and must comply with local laws.
8. Registration and Account Information
To use certain services on the Site, you may need to register an account. By registering, you confirm you are a business owner or authorised individual acting on behalf of a company. We reserve the right to refuse registration.
You agree to provide accurate, complete, and up-to-date information when registering and making purchases. Failure to do so may result in termination of your account or cancellation of your order.
9. Security of Your Account
You must keep your login credentials confidential and not share them with third parties. If you suspect unauthorised access, contact us immediately.
10. Site Security
We use industry-standard encryption and security measures, but we cannot guarantee complete security. Users must take their own precautions to safeguard their data.
11. Restrictions on Use
You must not:
Gain unauthorised access to our Site.
Disrupt the operation of our Site or its infrastructure.
Use our Site for unlawful or fraudulent purposes.
Transmit any worms, viruses, or malicious code.
12. Intellectual Property
All content on our Site is owned or licensed by us and protected by copyright laws. You may download or print materials for personal use but must not alter them or use them commercially without permission.
13. No Data Mining or Scraping
You must not use automated tools to extract data from our Site unless permitted by law.
14. Accuracy of Information
The information provided on our Site is for general guidance and should not be relied upon as legal or financial advice. We do not guarantee the accuracy of content.
15. External Links
Our Site may contain links to third-party websites for information purposes. We are not responsible for the content or accuracy of third-party websites.
16. Viruses and Security
We do not guarantee that our Site is free from viruses. You must use appropriate security software. Any attempt to introduce malware or gain unauthorised access to our Site is prohibited.
17. Reporting Inappropriate Content
If you encounter content that violates our policies, please report it via support@mobilepayments.co.uk.
18. Linking to Our Site
You may link to our homepage in a fair and legal manner that does not harm our reputation. We reserve the right to withdraw linking permissions.
19. Limitation of Liability
We do not exclude liability for death, personal injury, or fraud caused by our negligence. However, we are not liable for:
Business losses (e.g., lost revenue, data, or reputation damage).
Indirect or consequential losses.
Service interruptions, delays, or errors.
20. User-Generated Content
By submitting any content (including reviews, comments, or feedback) to our Site, you grant us a non-exclusive, royalty-free, perpetual, and worldwide licence to use, reproduce, and distribute such content. We reserve the right to remove or modify content that violates these terms or is deemed inappropriate.
21. Prohibited Uses
You are prohibited from using our Site or its content:
For any unlawful purpose.
To solicit others to perform or participate in unlawful acts.
To violate any applicable regulations or laws.
To harass, abuse, insult, harm, defame, slander, or discriminate.
To submit false or misleading information.
To upload viruses or malicious code.
22. Use of Personal Information
We process personal data in accordance with our Privacy Policy.
23. Complaints Procedure
If you have a complaint, contact us at support@mobilepayments.co.uk. We aim to resolve complaints within 20 working days.
24. Trademarks
All trademarks displayed on our Site belong to us or are used with permission. You may not use them without authorisation.
25. Breach of These Terms
Breaching these terms may result in:
A formal warning.
Account suspension or termination.
Legal action where applicable.
26. Governing Law and Jurisdiction
These terms are governed by English law. If you are a consumer, you may bring claims in the UK courts. If you are a business, disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.